Room Service Membership
To become a member, you will need to provide proof of age that you’re 19+ by uploading your government-issued photo ID upon registration.
New customers are required to upload a valid photo ID. This will be used to validate each purchase before dispatch and upon delivery.
Alternatively, you can sign up in-store by providing proof of age at in-store in any of our fine locations.
- Become a Cannabis and Fine Edibles Member
- Choose CityPlace Room Service, Same Day Delivery (Toronto & GTA), or Express Post
- Shop in-store or Online
- Free Shipping on orders over $200
Same day delivery is available for Toronto & GTA. Delivery fee is based on your Delivery Zone.
CityPlace Room Service – Fee $10
Orders dispatch within 60 minutes. Proof of ID is required at door.
You will be notified via text, email or phone call when your order has been dispatched.
Delivery dispatch schedules are as follows:
- Zone A – Fee: $15 – Dispatch (3pm, 6pm, 9pm)
- Zone B – Fee: $30 – Dispatch (3pm, 6pm, 9pm)
- Zone C – Fee: $40 – Dispatch (6pm, 9pm)
- Zone D – Fee: $50 – Dispatch (6pm, 9pm)
- Zone E – Fee: $75 – Dispatch (6pm, 9pm)
Please call 1 800 551 2965 to finish processing your order before delivery can be dispatched.
You will be directed over the phone on how to make your payment.
Express Mail Order
Shipping fees for Ontario residence is $15
Shipping fees for residence outside Ontario is $20
Orders are shipped via express post, and a tracking number will be emailed to you after your order ships. You will receive your order in 1-3 business days. Your delivery is guaranteed. (Exceptions apply for residents in Nunavut, or if an inaccurate/incomplete address is provided.)
How is my Mail Order packaged?
Your order is discretely packaged and carefully vacuum-sealed to protect and maintain your privacy.
Don’t wait in line and order online.
Select In-Store Pickup at checkout.
No additional fees.
Currently, in-store pickup is automatically available from our flagship location at 66 Fort York Blvd.
66 Fort York Blvd
How long do you hold my pre-order for?
Pay In-Store Pre-orders are held for a maximum of 3 hours.